Creating an account is easy!
In the top left-hand corner of site, click on Sign in or Register
On the page that opens, enter your details. Fields marked with an asterisk (*) are required.
Tick to accept our message, and confirm your passwords.
Click the button Register, you’ve just created your account!
We can help you with that – just sign into your account and click on My Account in the top left-hand corner of the screen and choose the Customer Info option, you can edit your information easily.
No problem. In the login page, choose the Forgotten Password option. Fill out the details and you’ll get an email through to help you reset it. If the email doesn’t hit your inbox, remember to check your junk folder.
First, check your E-mail address, to ensure that you have left the right one.
Then go to your junk mail fold, search for our E-mail, and set it as no spam/no junk E-mail. To ensure that our messages arrive again (and don't go to your junk or bulk email folders), please add service@ZANstyling.com to your address book.
When your order status is complete, you will obtain corresponding credit according to the order amount ($1 =100 credit). When refund happen, your credit will be subtracted. The store credit may be used on the following order placed on 100 credit=$1.
We accept payment by PayPal now.
When placing an order, the personal account is required for your better shopping experience and after-sale service. However, you can still review our products and add your favorites to the cart without an account.
If we email to let you know we’ve had to cancel all or part of your order, it’s because items have sold out and we’re unable to get them to you. We won’t charge you for these pieces, of course!
Please read our Return Policy carefully to find out exactly how to return your order to us and to ensure you can proceed with your return request as quick as possible.
When could apply for a return?
Just contact our customer service team by firstname.lastname@example.org and let them know what’s happened and what you’re returning, and send over your proof of postage.
To get a refund, please go to My Return Requests. Just follow the instructions to send the item you'd like to return back to us. Once your return has been received and accepted, you'll see a refund to your original form of payment in about 7 business days.
Yes，you are required to apply for the return within 25 days after payment and you will have a further 7 days to return them. For your easier shopping experience, we will deal with your Return Request on system. If you want to apply for the refund, just sign into your account and you can see the button Return under My Orders, the Return button will be activated after 7 business days since payment.
Total Delivery Time = Processing Time + Shipping Time. Processing time is for us to prepare your order, and within 8 days. ZANstyling will email you if the merchandise you have selected is not currently in stock.
We currently ship to countries listed in the shipping rate table. For destinations not listed above, please contact us for help.
We use carriers including but not restricted to: e-Packet, the U.S. Postal Service (USPS), DHL, and EMS.
Occasionally, we need to send your order in two or more shipments due to the shipment limitation. Our shipping charge applies only to the first package shipped. There are no additional shipping charges for subsequent shipments for the same order.
Still need help? Contact us!